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Best 4 Shopify SMS Marketing Apps For Your Post-Purchase Strategy

Shopify SMS marketing done right! See how to integrate your SMS marketing apps for Shopify to build a successful post-purchase strategy.

using attentive omnisend privy klaviyo
In this article you'll learn:

Learn How To Create Successful Post Purchase Email Campaigns

Build post-purchase email flows to drive customer satisfaction and revenue growth!

In today’s competitive business landscape, a post-purchase strategy is no longer a luxury— it’s a necessity. And one of the most effective ways to connect with existing customers and potential prospects is through post-purchase SMS marketing. In fact, by leveraging post-purchase data to improve their campaigns, retailers can boost sales and achieve a higher ROI.

 

Email marketing alone is simply not enough. By focusing on only one channel of communication, retailers are missing out on a valuable opportunity to connect with their customers and grow their business. Post-purchase SMS marketing is the perfect solution for retailers who want to increase sales and build customer relationships.

 

After someone makes a purchase, what’s the best way to keep them coming back for more?

It comes as no surprise that a lot of businesses struggle to keep customers engaged after they’ve made a purchase. It can be tough to come up with new and interesting ways to keep online shoppers interested.

 

SMS marketing can help you share special offers, discounts, and other incentives via text messages. Not only is this an easy way to communicate with your customers, but it’s also a great way to increase sales and loyalty.

Benefits of Post-Purchase SMS Marketing for your Shopify Store

As a Shopify store owner, you can choose from a variety of SMS marketing apps directly from the Shopify App Store to send post-purchase text messages to your customers.

 

This type of marketing has several benefits over other forms of communication, including higher engagement rates, more personalized and targeted messaging, and providing customers with instant two-way communication.

 

By integrating purchase data with SMS marketing platforms, retailers can create successful, automated campaigns that target customers based on their specific interactions with the brand.

Here’s an example: a customer who abandons a shopping cart can be automatically sent a text message reminding them of the items they left behind and offering a discount for completing their purchase.

 

Moreover, SMS marketing automation also makes it easy to send follow-up messages after a purchase has been made, such as order confirmation or shipping updates, but also to ask customers for feedback.

 

💡 Pro tip: You can use store feedback and user-generated content to consolidate your social proof tactic to boost conversions!

 

To put it simply, SMS marketing apps are easy to use and can be customized to fit the needs of any Shopify store. By taking advantage of these apps, Shopify store owners (like yourself) can provide their customers with an enhanced post-purchase experience that will keep them coming back for more.

 

  • Post-purchase text messages have higher engagement rates than other types of notifications.
  • SMS message segmentation enables fully-personalized post-purchase communication.
  • An SMS marketing strategy provides flexible and instant two-way communication for your customers.
  • SMS marketing automation enables retailers to pinpoint events and effortlessly follow up with customers.
Benefits of creating fully-personalized SMS campaigns

Our Picks for Best Post-Purchase SMS Marketing Apps:

If you don’t have an SMS subscriber list and you’re not sending personalized offers post-purchase, you’re missing out on a lot of opportunities.

 

You can fix this by using SMS marketing apps to send targeted offers and hot deals to your customers. You can use WeSupply and our SMS marketing app integrations for Shopify to get the most out of your post-purchase SMS marketing campaigns.

 

Here are our top recommendations for Shopify SMS marketing you can start using today to boost your post-purchase efforts and automate time-consuming, repetitive tasks:

Omnisend

⭐ 4.7 of 5 Stars, 4302 Reviews on Shopify (as of June 2022)

⭐ 4.6 of 5 Stars, 701 Reviews on G2 (as of June 2022)

 

✔ Free to install on Shopify App Store

✔ Dedicated toll-free US numbers for sending text messages

✔ $0.015 price/SMS and $0.045 price/MMS

✔ Pre-built SMS automation workflows (e.g., cart abandonment, order confirmation)

✔ Worldwide audience reach, supporting all country codes for SMS

⭐ 4.7 of 5 Stars, 4302 Reviews on Shopify (as of June 2022)

⭐ 4.6 of 5 Stars, 701 Reviews on G2 (as of June 2022)

 

✔ Free to install on Shopify App Store

✔ Dedicated toll-free US numbers for sending text messages

✔ $0.015 price/SMS and $0.045 price/MMS

✔ Pre-built SMS automation workflows (e.g., cart abandonment, order confirmation)

✔ Worldwide audience reach, supporting all country codes for SMS

Features and Benefits

Omnisend provides a quick one-click Shopify integration with easy data migration, pre-build workflows, and customizable templates to get started as soon as possible.

 

The app covers multiple use cases, from welcoming customers to recovering abandoned carts, and upselling with personalized SMS & push notifications. Moreover, Omnisend allows SMS campaign automation that retrieves discarded carts and consistently engages customers throughout their journey.

Besides the “classic” SMS marketing campaign, you can also go the extra mile and connect with your customers via MMS! Context is key for your customers, so you might want to send out curated, relevant offers with more than text and a link— adding visuals (both images and GIFs) will make you stand out!

 

Learn how to integrate Omnisend with WeSupply in no more than 7 steps. 😉

Privy

⭐ 4.6 of 5 Stars, 24785 Reviews on Shopify (as of June 2022)

⭐ 4.6 of 5 Stars, 106 Reviews on G2 (as of June 2022)

 

✔ Free to install on Shopify App Store

✔ $45 per month with up to 500 textable contacts

✔ Shopify cart integration that recovers abandoned carts

✔ Integrated SMS list growth tools (e.g., banners, pop-ups)

✔ Revenue reporting tool to see how your efforts are paying off

⭐ 4.6 of 5 Stars, 24785 Reviews on Shopify (as of June 2022)

⭐ 4.6 of 5 Stars, 106 Reviews on G2 (as of June 2022)

✔ Free to install on Shopify App Store

✔ $45 per month with up to 500 textable contacts

✔ Shopify cart integration that recovers abandoned carts

✔ Integrated SMS list growth tools (e.g., banners, pop-ups)

✔ Revenue reporting tool to see how your efforts are paying off

Features and Benefits

Among the best SMS marketing apps for Shopify, Privy surely stands out through its variety of tools that enable you to incentivize email sign-ups and SMS opt-ins. With Privy, you can easily create beautiful sign-up forms and pop-ups that are proven to convert.

For instance, using spin-to-win and pop-ups on the tracking page, which is visited an average of 3.6x times per order, you can easily collect SMS subscribers for your marketing campaigns!

 

Privy allows you to create SMS list segments and proactively notify your customers about any product launch announcements, send out coupon codes, and save abandoned carts, everything via SMS (and email). You can automatically send follow-up reminders through SMS to drive repeat sales and suggest shopping cart add-ons.

Klaviyo

⭐ 4.2 of 5 Stars, 1570 Reviews on Shopify (as of June 2022)

4.6 out of 5 Stars, 711 Reviews on G2 (as of June 2022)

 

✔ Free to install on Shopify App Store

✔ Free for up to 150 SMS or 50 MMS sends

✔ Advanced multi-channel marketing capabilities

✔ Deep segmentation and conditional splits 

✔ Unified reporting between SMS and email

⭐ 4.2 of 5 Stars, 1570 Reviews on Shopify (as of June 2022)

4.6 out of 5 Stars, 711 Reviews on G2 (as of June 2022)

✔ Free to install on Shopify App Store

✔ Free for up to 150 SMS or 50 MMS sends

✔ Advanced multi-channel marketing capabilities

✔ Deep segmentation and conditional splits 

✔ Unified reporting between SMS and email

Features and Benefits

What makes Klaviyo a great SMS marketing app is the ability to automate and customize dozens of built-in templates and create price drop alerts, cart abandonment flows, and shopping reminders.

 

With impactful segmentation and data analytics, Klaviyo enables you to fully understand user behavior, from what makes customers click, bounce, or buy, and what you can do to encourage desired actions.

Klaviyo integrates with Shopify to automatically sync all your Shopify data (including order information, product names, customer details, etc.) and data from apps like WeSupply (e.g., order status, returns, refunds, and store credit coupons issued) so you can start building targeted segments and delivering automated and highly-tailored SMS (and email) notifications.

 

See how to connect Klaviyo with WeSupply in just a few steps today!

Attentive

4.8 out of 5 Stars, 308 Reviews on G2 (as of June 2022)

 

✔ Official Shopify Plus App Partners

✔ Features like Text-to-Win, 2-way messaging, and engagement tracking

✔ Highly focused on compliance that protects both your business and your customers

✔ Supports a variety of industries and integrations, from retail and eCommerce to entertainment

4.8 out of 5 Stars, 308 Reviews on G2 (as of June 2022)

✔ Official Shopify Plus App Partners

✔ Features like Text-to-Win, 2-way messaging, and engagement tracking

✔ Highly focused on compliance that protects both your business and your customers

✔ Supports a variety of industries and integrations, from retail and eCommerce to entertainment

Features and Benefits

Attentive is a leading SMS marketing tool that enables you to automate revenue-generating campaigns with cart and checkout abandonment reminders.

 

You can also use Shopify order data and WeSupply analytics to send curated recommendations and order status updates that build customer loyalty and satisfaction.

Attentive comes with a two-way message option to help you build one-to-one relationships with your customers throughout their journey.

 

Confidently launch ADA-compliant sign-up forms and keep in mind customer privacy with quiet hours and smart message-sending limits. With Attentive, you can be sure that your account is always in compliance with the latest accessibility standards.

 

See how you can get started with Attentive and WeSupply today!

What SMS marketing app works best for your post-purchase strategy?

Book a call with us to find out & create successful post-purchase campaigns

CTA choice SMS app
CTA choice SMS app

What SMS marketing app works best for your post-purchase strategy?

Book a call with us to find out & create successful post-purchase campaigns

Tips for Building Successful Post-Purchase SMS Campaigns

Here’s what you need to know to help you ensure seamless and profitable post-purchase SMS marketing campaigns:

Always collect consent for your SMS marketing campaigns

Building a successful SMS marketing campaign starts with collecting consent from your SMS subscribers. People value their time and confidentiality, so it’s essential to comply with privacy regulations.


Most of your customers already receive transactional SMS notifications (e.g., Order Shipped, Out For Delivery, etc.) but might have not given their consent to also receive marketing SMS messages.


Make it clear that they will be receiving promotional messages from you and provide them with the opportunity to opt in directly from the order tracking, which brings us to the next tip.

Build your SMS subscriber list on the order tracking page

WeSupply provides you with an all-in-one post-purchase solution that allows you to keep tabs on all your shipments in one place and build branded order tracking pages. So how can you use the order tracking page to build your SMS subscriber list?

 

Here’s how it works: when customers visit your WeSupply page, they’ll see opt-in forms powered by apps like Privy and Justuno. This form enables customers to sign up for your SMS text marketing campaigns with just a few clicks.

Use customer actions and shopping behavior to your advantage

Using customer actions and behavior to your advantage when crafting your messages is essential. SMS marketing is a powerful tool, but only if it’s used correctly— as with most marketing channels. By taking the time to analyze customer behavior, you can ensure that your campaigns are targeted and effective.

 

For example, if you notice customers abandon their carts after viewing a product, you could send them a reminder SMS about that item to boost abandoned cart recoveryBy using data and customer behavior to inform your campaigns, you’ll be able to create more targeted and successful SMS marketing campaigns.

Final Thought on Post-Purchase Shopify SMS Marketing

Fill in the gap in your marketing strategy for your Shopify store with SMS notifications and take your post-purchase strategy to the next level by building an SMS subscriber list on the order tracking page.

 

Using WeSupply and our SMS marketing app integrations for Shopify enables you to gain full control of your post-purchase SMS marketing operations and build result-driven campaigns.

This way, you can be sure that you’re only sending content to people who want to hear from you, which leads to a better customer experience and improved engagement rates.

 

Additionally, since you have the contact information of your customers, you can now segment your audience and send targeted, personalized offers, increasing the likelihood of conversion.

See how WeSupply can help! Watch our platform in action to convince yourself.