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Narvar Review

What is Narvar?

Narvar is a post-purchase experience platform that allows you to create an on-brand post-purchase experience from order tracking to notifications and returns.

 

Book a demo to see how we compare to Narvar.

What are the benefits of Narvar?

Narvar pricing?

Pricing can vary based on the number of orders and functionality you are using. Based on discussions with clients that moved from Narvar to WeSupply it was a yearly contract starting from around $30,000 per year for basic functionality and the pricing goes up from here.

Who is Narvar best for?

Narvar is mostly for large enterprises who can afford the steep pricing and is looking for the Concierge Service. Many years ago Narvar was among the very few softwares that offered post-purchase experiences but in the past few years many companies are offering what Narvar does. Here are 10 questions you need to ask yourself before signing a contract with Narvar.

Narvar features.

See how Narvar compares to WeSupply👇
Do it Yourself Custom Branded Tracking Page Fully customizable tracking page. Your own colors, fonts, marketing assets, add your own CSS and HTML.
limited
Courier Integrations Order Tracking for your couriers around the world + LTL
1000+ 300+
Ecommerce Platform Integration Shopify, Magento, Salesforce
ERP Platform Integration Connect Directly (or via ipaas/Celigo) to your ERP system to pull automatically order information and send returns
3rd party marketing, email and SMS integrations Klaviyo, Attentive, Listrak, Yotpo and many more
Enterprise Level Security Highest level of security certification SOC 2 Type II, and GDPR Privacy
Email & SMS Notifications Trigger order and shipping event notifications
Lost Shipment Reporting Get notified when a order is delivered but lost or stolen
Split Shipment Order View Show customers that the order will be shipped in multiple packages
Omnichannel Order Lookup and Tracking Customers can lookup Web, In-Store, ERP and Phone Orders
Full Shipment Visibility Identify Delayed and Stalled Shipment before the customer reaches out to you
limited
Processing Time Visibility Identify slow processing time at any distribution Warehouse, Store or Dropshipper
Predictive Pre-Purchase Estimated Delivery Dates Amazon like estimated delivery dates on product page, cart and checkout
Pre-Shipment Delay Notifications Let your customers know that some orders might be delayed automatically even before they are shipped
Intelligent Order Cancelation Avoid customers support tickets about order or item cancelations, intelligently detect eligible, cancelable products that your customer can cancel themself.
Advance User Access Level Set detailed permission for each user to see and act only on specific orders and take only specific action
Branded Return Portal Self-Service branded return portal for the customer
Return Management Process returns in WeSupply and issue refund with one click
Physical Return Processing Receive Full or Partial returns, Inspect the products, restock and offer refunds.
International Returns Automated labels and customs, return to the closest international return center
Printerless Returns via QR code Return to over 200,000+ locations, Walgreens with a simple QR code
Instant Credit Gift Card, Store Credit, or Coupon exchanges
Advance Return Disposition Return directly to the dropshipper, specific warehouse or recycling location automatically
Buy In-Store Return Online In-Store Purchases can be returned online
Keep the Item Save on return cost and increase customer satisfaction by refunding the customer without the need to return low cost items.
Restocking Fees A restocking fee is a fee charged to a customer when merchandise is returned for a refund.
Return Policy Enforcer Confirm that the returned product meets return policy guidelines such as "Has the product been worn?" and decide on the desired outcome.
In-Store and Curbside Pickup Automatically Manage Store Pickup (BOPIS) and Curbside Pickups, also notify your customers when their order is ready.
💳 No Credit Card Required.
This is why ecommerce teams choose us!
23%​

Customer Service
Cost Reduction

66%​

Email Open Rate

21%​

Email Notification CTR

32%​

Customer Satisfaction Increase

Book a demo to see how we can help you!