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    • Tracking & Notifications

      Boost customer experience and reduce support tickets

      Identify and Resolve Order Issues

      Realtime order and shipment tracking

      Delivery Notifications

      Proactive order and shipping notifications

      Increase Conversion Rate

      Predictive pre-purchase estimated delivery dates

      Branded Tracking

      Self-Serivce branded order tracking

      Reduce Operational Cost

      Effortless experience delivered

      Returns & Exchanges

      Make returns profitable and delight customers

      Flexible Return Policies

      Flexibility to define any return destinations & conditions

      Self-Service Returns

      Simplify returns for your customers and team

      Exchanges

      Incentivize exchanges over returns

      Automate Returns Management

      Returns management made easy for your team

      Returns Analytics

      Understand why your customers are returning

      In-Store and Curbside Pickup

      Unify the online and the in-store experience

      Curbside Pickup Check-in

      Hassle-free pickup experience for customers

      Pickup order management

      In-Store Dashboard to keep operations streamlined

      Unified Commerce

      In-Store and Online orders unified

      Store Locator

      Drive foot-traffic to your stores

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      Read actionable articles on how to optimize your post-purchase experience and decrease support tickets

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      Pre-built Return Policies

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Aftership Review

What is Aftership?

Aftership is a small/mid-market post-purchase experience platform that allows you to create an on-brand post-purchase experience from order tracking to notifications and returns.

Book a demo to see how we compare to Aftership.

aftership-logo-big

What are the benefits of Aftership?

Great solution for startups

Aftership is great if you have a small ecommerce store hosted on Shopify, WooCommerce or Magento. It's easy to setup and due to the limited functionality you can be up and running fast.

Integrations

Due to its simplicity of shipment tracking only, it offers many integrations with 3rd party solutions. Aftership requires only a tracking number to get up and running; easy Yes, limited in functionality - Absolutely

Affordable basic return management solution

Aftership Return Center is an affordable return management solution for startups. It has a variety of return features with basic configuration option.

Aftership pricing?

Pricing can vary based on the number of shipments and returns. Their most popular plan for shipping starts at $239 + $0.08/extra shipment and their return plan starts at $199 + $0.5/extra return. There is also an additional $5/month/user fee.

 

You are looking at around $450/month to get a somewhat decent basic tracking and returns solution.

Who is Aftership best for?

Aftership is mostly for small/mid-market simple ecommerce retailers who are running a simple operation, shipping the entire order from 1 location and not dealing with split shipments. It works great for basic Shopify users who have a simple 30 day return policy.

It is not for complex businesses that ship orders from multiple stores and warehouses, not for retailers that often have split shipments and complex return policies that need integration with ERP systems or have an entire team processing complex return scenatios.

Aftership features.

See how Aftership compares to WeSupply👇
WeSupply Logo in Scribbled Circle Aftership Logo in Scribbled Circle
Do it Yourself Custom Branded Tracking Page Fully customizable tracking page. Your own colors, fonts, marketing assets, add your own CSS and HTML.
limited
Courier Integrations Order Tracking for your couriers around the world + LTL
1000+ 900+
Ecommerce Platform Integration Shopify, Magento, Salesforce
ERP Platform Integration Connect Directly (or via ipaas/Celigo) to your ERP system to pull automatically order information and send returns
3rd party marketing, email and SMS integrations Klaviyo, Attentive, Yotpo and many more
Enterprise Level Security Highest level of security certification SOC 2 Type II, and GDPR Privacy
Email & SMS Notifications Trigger order and shipping event notifications
Lost Shipment Reporting Get notified when a order is delivered but lost or stolen
Split Shipment Order View Show customers that the order will be shipped in multiple packages
Omnichannel Order Lookup and Tracking Customers can lookup Web, In-Store, ERP and Phone Orders
Full Shipment Visibility Identify Delayed and Stalled Shipment before the customer reaches out to you
Processing Time Visibility Identify slow processing time at any distribution Warehouse, Store or Dropshipper
Predictive Pre-Purchase Estimated Delivery Dates Amazon like estimated delivery dates on product page, cart and checkout
Pre-Shipment Delay Notifications Let your customers know that some orders might be delayed automatically even before they are shipped
Intelligent Order Cancelation Avoid customers support tickets about order or item cancelations, intelligently detect eligible, cancelable products that your customer can cancel themself.
Advance User Access Level Set detailed permission for each user to see and act only on specific orders and take only specific action
Branded Return Portal Self-Service branded return portal for the customer
Return Management Process returns in WeSupply and issue refund with one click
very basic
Physical Return Processing Receive Full or Partial returns, Inspect the products, restock and offer refunds.
International Returns Automated labels and customs, return to the closest international return center
Printerless Returns via QR code Return to over 200,000+ locations, Walgreens with a simple QR code
Instant Credit Gift Card, Store Credit, or Coupon exchanges
Advance Return Disposition Return directly to the dropshipper, specific warehouse or recycling location automatically
very basic
Buy In-Store Return Online In-Store Purchases can be returned online
Keep the Item Save on return cost and increase customer satisfaction by refunding the customer without the need to return low cost items.
Restocking Fees A restocking fee is a fee charged to a customer when merchandise is returned for a refund.
Return Policy Enforcer Confirm that the returned product meets return policy guidelines such as "Has the product been worn?" and decide on the desired outcome.
In-Store and Curbside Pickup Automatically Manage Store Pickup (BOPIS) and Curbside Pickups, also notify your customers when their order is ready.
💳 No Credit Card Required.

Special Bonus!

When you choose WeSupply we do all the work for you so you can go live as fast as possible!

Branded Tracking Page

We will build your Tracking Page to perfectly match your Brand look and feel.

Notification Emails

We will customized your Notification Emails to perfectly match your Brand look and feel.

Dedicated Success Manager

You will be in the best hands, we will guide you along the way from the beginning until you go live.

This is why ecommerce teams choose us!

23%

Customer Service
Cost Reduction

66%

Email
Open Rate

23%

Email Notification
CTR

32%

Customer Satisfaction
Increase

Book a demo to see how we can help you!

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