Happy Returns is a returns solution that is primarily known for their return bars network.
Book a demo to see how we compare to Happy Returns.
Box-free, label-free returns at their network of 3,800+ Return Bars. It's a great solution if your customers are located in large metro areas, usually close to downtown area where these return bars are located.
Store associates will be able to process returns in store using the Happy Returns app on an iPad. This is a great solution if your store already has iPads available, otherwise it's an additional hardware you will need to purchase and maintain.
When a customer returns their package, it can automatically route to Happy Returns Hub where it gets inspected, processed or donated. Great solution if you want to "outsource" returns to a 3rd party and you are not in a rush to get the inventory back in stock.
Pricing can vary based on the number of returns and functionality. The plan that allows for all the flexibility starts at $500/month for up to 1500 items, this is not returns, but ITEMS or $0.33/item.
To get a comparable pricing to WeSupply, we charge $0.2/return. If your average number of products returned are 3 items per return WeSupply will cost you $0.2 and Happy Returns $0.99 – quite a big difference.
Happy Returns is designed for Brands that prefer to outsource their return processing activities. If you are a retailer that processes their own returns, and you would like to get the product back into your warehouse as soon as possible, Happy Returns might not be the best fit for your needs.
It’s a nice solution for DTC brands that have their customers close to downtown metro areas and where the products can be easily returned such as the “fashion industry”.
See how Happy Returns compares to WeSupply👇 |  |  |
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Do it Yourself Custom Branded Tracking Page Fully customizable tracking page. Your own colors, fonts, marketing assets, add your own CSS and HTML. |  |  |
Courier Integrations Order Tracking for your couriers around the world + LTL | 1000+ | |
Ecommerce Platform Integration Shopify, Magento, Salesforce | | |
ERP Platform Integration Connect Directly (or via ipaas/Celigo) to your ERP system to pull automatically order information and send returns | | |
3rd party marketing, support, email and SMS integrations Klaviyo, Attentive, Yotpo, Zendesk, Gorgias and many more | | |
Enterprise Level Security Highest level of security certification SOC 2 Type II, and GDPR Privacy | | |
Email & SMS Notifications Trigger order and shipping event notifications | | |
Lost Shipment Reporting Get notified when a order is delivered but lost or stolen | | |
Split Shipment Order View Show customers that the order will be shipped in multiple packages | | |
Omnichannel Order Lookup and Tracking Customers can lookup Web, In-Store, ERP and Phone Orders | | |
Full Shipment Visibility Identify Delayed and Stalled Shipment before the customer reaches out to you | | |
Processing Time Visibility Identify slow processing time at any distribution Warehouse, Store or Dropshipper | | |
Predictive Pre-Purchase Estimated Delivery Dates Amazon like estimated delivery dates on product page, cart and checkout | | |
Pre-Shipment Delay Notifications Let your customers know that some orders might be delayed automatically even before they are shipped | | |
Intelligent Order Cancelation Avoid customers support tickets about order or item cancelations, intelligently detect eligible, cancelable products that your customer can cancel themself. | | |
Advance User Access Level Set detailed permission for each user to see and act only on specific orders and take only specific action | | |
Branded Return Portal Self-Service branded return portal for the customer | | |
Return Management Process returns in WeSupply and issue refund with one click | | |
Physical Return Processing Receive Full or Partial returns, Inspect the products, restock and offer refunds. | | |
International Returns Automated labels and customs, return to the closest international return center | | |
Printerless Returns via QR code Return to over 200,000+ locations, Walgreens with a simple QR code | | |
Instant Credit Gift Card, Store Credit, or Coupon exchanges | | |
Advance Return Disposition Return directly to the dropshipper, specific warehouse or recycling location automatically | | |
Buy In-Store Return Online In-Store Purchases can be returned online | | |
Keep the Item Save on return cost and increase customer satisfaction by refunding the customer without the need to return low cost items. | | |
Restocking Fees A restocking fee is a fee charged to a customer when merchandise is returned for a refund. | | |
Return Policy Enforcer Confirm that the returned product meets return policy guidelines such as "Has the product been worn?" and decide on the desired outcome. | | |
In-Store and Curbside Pickup Automatically Manage Store Pickup (BOPIS) and Curbside Pickups, also notify your customers when their order is ready. | | |
When you choose WeSupply we do all the work for you so you can go live as fast as possible!
We will build your Tracking Page to perfectly match your Brand look and feel.
We will customized your Notification Emails to perfectly match your Brand look and feel.
You will be in the best hands, we will guide you along the way from the beginning until you go live.
Customer Service
Cost Reduction
Email
Open Rate
Email Notification
CTR
Customer Satisfaction
Increase
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[Key points for a Seamless brick-and-mortar experience in e-commerce – Checklist]
49% of online shoppers buy more when picking up their in-store orders. And being able to pick-up your order in store is just a part of creating a seamless brick-and-mortar experience in e-commerce. Don’t overlook the rest!
