Question: What’s better than Next-Day delivery?
Easy Answer: Same-Day Delivery!
With current consumer standards, both big and small businesses have to provide low-cost fast delivery. Offer same-day DoorDash delivery for the customers that need your products right away.
Your customers will be able to request immediate delivery or schedule in advance.
DoorDash
Tracking & Notifications
Track and notify your customer about every DoorDash shipment in realtime via email or SMS
DoorDash Delivery
Deliver from your Store directly to your customer or transfer merchandise from one store to another.
DoorDash Returns
Delight your customers with the option to schedule their return pickup right from their home.
DoorDash webhooks
Efficient, affordable delivery from your store to your customer’s doorstep
The post-purchase experience matters for your eCommerce store, and we’ve made it easy for you to manage your DoorDash tracking updates. Using our free Branded Tracking Page, customers can keep track of the status of their shipments from start to finish. Even when packages are shipped from multiple locations!
If you’re using a third-party carrier page to manage your deliveries, tracking and notifications, it’s time to make a change. Create customized tracking pages with branded, personalized content that is relevant to your target audience rather than relying on a third party.
Choose from our mobile-friendly designs and make them your own to create a more accessible client experience. Get all of your order tracking and management information in one spot, including the delivery window, processing time when placing an order with the local store, and delivery date.
Streamline your business’ returns process by using our self-service returns management tools. With WeSupply, customers can initiate their own returns and take the burden off of your customer support team! DoorDash can pickup the return from your customer are even return it to a nearby store location.
Did you know that online shoppers check out the order tracking page on average, 3.6 times per order?
By using your branded tracking page instead of DoorDash’s generic one, you have the chance to control every aspect of the customer experience. This gives you a great opportunity to promote sales, new products or collections, and further share your brand story.
Your brand is what represents your company and eCommerce store. Therefore, the customer experience is a significant part of how people will perceive your business. In recent years, it has become more evident that the post-purchase experience is just as much a part of the brand experience as anything else. By delivering a branded tracking page to customers after their purchase, you are not only providing excellent service but also increases the chance of repeat business from that customer.
Get full access to all of our Branded Tracking Page templates and customize your own!
See below some of our branded tracking page templates to get inspired:
Although the majority of shoppers receive their orders on time, you will occasionally have customers who experience delivery delays and become angry when checking the status of their orders.
WeSupply will automatically detect DoorDash delays and it will notify the customer proactively.
The average DoorDash Tracking notification open rate via SMS is as high as 98% within the first minute.
SMS notifications for DoorDash shipping updates earn you money! You don’t need your customers to opt in because these notifications are transactional. In other words, your customers are waiting and expecting you to update them about their DoorDash shipments.
Customers can opt to receive SMS or email notifications whenever the status of their shipment changes.
As a merchant, you can share DoorDash tracking links using automatic Shipping Notifications. Your customers will be able to find the status of their package within one click.
Customers are opening and clicking our Post-Purchase DoorDash shipping notifications 6x more than any other marketing email, and they’re generating 7x more income.
Customers want a simple, intuitive returns process, and they want it now!
DoorDash takes care of your return packages and processes them for the customer, providing an excellent white-glove delivery process.
You can use DoorDash delivery service with WeSupply Return Center, to allow your customers to return their products easily, self-service returns portal, partial refunds, and much more!
WeSupply recognizes the pressure that online and omnichannel retailers feel to perform. Thus, we provide several services to lighten your load so you can succeed without breaking a sweat. We will help you optimize productivity, keep costs low, and give your customers an enjoyable experience they won’t soon forget.
Get everything you need for your online or omnichannel retail business with DoorDash and WeSupply today!
Ease of use is a priority for WeSupply. Use our APIs to connect them with your current systems, or use our prebuilt integrations.
We automatically analyze your orders and shipments and detect the latest status of each shipment.
Keep yourself and your customers informed about their delivery's progress with our real-time tracking system.
Easily integrate DoorDash with your Shopify store by installing the WeSupply Track Order & Returns app from the Shopify App Store.
This quick and simple installation process will ultimately enable you to integrate your store with DoorDash while providing you with a fully on-brand Tracking Page and real-time Delivery Notifications.
This integration also allows end-customers to generate return labels by themselves and get accurate estimations for the package delivery.
Easily integrate DoorDash with your BigCommerce store by installing the WeSupply Track Order & Returns app from the BigCommerce App Store.
This quick and simple installation process will ultimately enable you to integrate your store with DoorDash while providing you with a fully on-brand Tracking Page and real-time Delivery Notifications.
This integration also allows end-customers to generate return labels by themselves and get accurate estimations for the package delivery.
Our shipping and logistics experts will guide you through the product and analyze how WeSupply best fits your eCommerce needs.
