Efficient Returns, Exchanges & Replacements for Bundle Products

This week, address the big challenges of multi-shipment delivery notifications and bundle product returns. Bonus: learn to perform exchanges and replacements for individual bundle items. Let’s dive into all the tips below!

Partial Returns for bundle products

Offer customers the option to return parts of a bundle set, increasing customer satisfaction and loyalty while managing inventory effectively. Each individual item returned will be processed for a refund, with individual restocking fees applied to better manage the costs associated with returns.

Exchanges & Replacements for bundle set

Allow customers to exchange individual items from a bundle for another product. Implement a smooth replacement process for individual items from a bundle set especially when you deal with damaged products. This is a great way to save returns.

Delivery order updates for multi-shipments

We get ahead of these split shipment situations by directly communicating the status of each package and product via email and SMS. Offering individual tracking numbers and points of origin will prevent confusion and WISMO questions for the customer.

Get started in only 15 minutes!

Connect with our post-purchase experts and witness how WeSupply can revolutionize your customer experience.