Offer customers the option to return parts of a bundle, increasing satisfaction and loyalty while managing inventory effectively.
Read our support article for more details:
Overview - Enhancing E-commerce Bundle Returns for Profitability and Customer Satisfaction
Setup in Backend - How We Achieve It?
The Customer Experience - What We Will Achieve
Q1: How does the system determine which items in a bundle are eligible for partial returns?
A1: The system is configured to recognize specific items within a bundle that are marked as returnable based on their size and ease of transport.
Q2: Will allowing partial returns for bundles affect my inventory tracking?
A2: No, the system is designed to accurately update inventory levels when partial returns are processed, ensuring precise stock management.
Q3: Can customers receive a full refund if only part of the bundle is returned?
A3: Refunds are adjusted based on the individual items returned, so customers receive an appropriate amount corresponding to the returned item's value.
Q4: Is it possible to customize which items are returnable within different bundles?
A4: Yes, the return eligibility for items within bundles can be customized to fit the store's policy and logistical capabilities.
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