Discourage return abuse with restocking fees & prevent return fraud

This week’s update focus is on revenue retention to help you discourage refunds by charging additional restocking fees, return fraud prevention by blocking repeat abusers, setting non-returnable return rules, and more!

Charge restocking fees

Implement a processing fee for refunds to encourage store credit or exchanges, optimizing revenue retention strategies.

Reduce return fraud for serial returners

Implement measures to reduce return fraud, focusing on serial returners, to protect revenue and maintain a fair return process.

Blocklist fraudulent customers from returning (email address or customer group)

Use blocklisting of email addresses or customer groups to prevent fraudulent returns, safeguarding business interests and revenue.

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