Launch as Soon as Tomorrow! - Schedule a demo
    • Tracking & Notifications

      Boost customer experience and reduce support tickets

      Identify and Resolve Order Issues

      Realtime order and shipment tracking

      Delivery Notifications

      Proactive order and shipping notifications

      Increase Conversion Rate

      Predictive pre-purchase estimated delivery dates

      Branded Tracking

      Self-Serivce branded order tracking

      Reduce Operational Cost

      Effortless experience delivered

      Returns & Exchanges

      Make returns profitable and delight customers

      Flexible Return Policies

      Flexibility to define any return destinations & conditions

      Self-Service Returns

      Simplify returns for your customers and team

      Exchanges

      Incentivize exchanges over returns

      Automate Returns Management

      Returns management made easy for your team

      Returns Analytics

      Understand why your customers are returning

      In-Store and Curbside Pickup

      Unify the online and the in-store experience

      Curbside Pickup Check-in

      Hassle-free pickup experience for customers

      Pickup order management

      In-Store Dashboard to keep operations streamlined

      Unified Commerce

      In-Store and Online orders unified

      Store Locator

      Drive foot-traffic to your stores

      Tracking & Notifications

      Boost customer experience and reduce support tickets

      Identify and Resolve Order Issues

      Realtime order and shipment tracking

      Delivery Notifications

      Proactive order and shipping notifications

      Increase Conversion Rate

      Predictive pre-purchase estimated delivery dates

      Branded Tracking

      Self-Serivce branded order tracking

      Reduce Operational Cost

      Effortless experience delivered

      Returns & Exchanges

      Make returns profitable and delight customers

      Flexible Return Policies

      Flexibility to define any return destinations & conditions

      Self-Service Returns

      Simplify returns for your customers and team

      Exchanges

      Incentivize exchanges over returns

      Automate Returns Management

      Returns management made easy for your team

      Returns Analytics

      Understand why your customers are returning

      In-Store and Curbside Pickup

      Unify the online and the in-store experience

      Curbside Pickup Check-in

      Hassle-free pickup experience for customers

      Pickup order management

      In-Store Dashboard to keep operations streamlined

      Unified Commerce

      In-Store and Online orders unified

      Store Locator

      Drive foot-traffic to your stores

  • Integrations
  • Customers
    • Help Center

      Find the answer to all your questions

      WeSupply FAQ

      Explore the most comon questions about WeSupply

      Post Purchase ROI Calculator

      Calculate the ROI that WeSupply can bring you

      FREE Website Review

      Request a no strings attached review of your current shopping experience and missed conversion opportunities

      How It Works

      Take a step by step trip through our functionality to see how we can improve your ecommerce processes.

      Blog & Guides

      Read actionable articles on how to optimize your post-purchase experience and decrease support tickets

      Case Studies

      Get inspired by stories of how our customers implemented an effortless post-purchase experience

      Behind The Brand

      A Deep Dive into Top Companies' Order Tracking & Returns Strategy

      Pre-built Return Policies

      Wondering if WeSupply is a good fit for you? Read through our use cases to see how we can help you increase conversion & improve CX!

  • Pricing

Build Your Email List from Scratch: Expert Tips for Success

WeSupply providing SMS opt-in for Shopify Plus

Build Your Email List from Scratch: Expert Tips for Success

In today’s digital world, your email list is arguably your most valuable marketing asset. Unlike social media platforms where algorithms control who sees your message, an email list gives you direct, personal access to people who have willingly invited you into their inbox. But starting with zero subscribers can feel like a daunting task. How do you find people to sign up? What incentives work best? And how do you keep those subscribers engaged for the long haul?

This guide is designed to help you build your email list from scratch — offering practical steps and strategies that work, no matter your industry or audience size. You’ll learn how to choose the right tools, craft compelling signup offers, and create a nurturing environment that turns new signups into loyal customers.

Introduction to Email Marketing

Email marketing is a crucial component of any digital marketing strategy, allowing businesses to connect directly with their target audience and build strong, lasting relationships. Unlike other marketing channels, email marketing provides a direct line to potential customers, making it an incredibly effective way to increase brand awareness and drive sales.

A well-planned email marketing campaign can help businesses reach potential customers with personalized messages that resonate. By using email marketing software like Shopify Email or MailChimp, businesses can manage their email lists, create effective email campaigns, and track their performance. These tools offer features such as automation, segmentation, and analytics, making it easier to deliver the right message to the right audience at the right time.

Building an email list from scratch requires a clear understanding of your target audience and a solid marketing strategy. By focusing on what your audience values and crafting messages that address their needs, you can create email campaigns that not only capture attention but also drive conversions. Whether you’re promoting products, services, or events, email marketing can significantly increase your chances of conversion and ROI.

Choose the Right Email Marketing Platform as Your Foundation

Building a list begins with picking a reliable email marketing platform that fits your current needs and scales as you grow. Look for platforms that offer marketing automation features to streamline the process of building and managing your email list. This platform will be the hub where you collect emails, create signup forms, send campaigns, and analyze results. When evaluating options, look for software that balances ease of use with powerful features like automation, segmentation, and compliance tools. You want an intuitive interface for quick setup but robust enough to run advanced campaigns as your list matures.

Many beginners start with popular services like Mailchimp, ConvertKit, or Moosend, which offer free tiers and drag-and-drop editors for emails and forms. Integration capabilities are also key — your platform should connect seamlessly with your website, CRM, and eCommerce tools to automate subscriber capture. A well-chosen platform lays the groundwork for smooth growth and effective communication.

Create Simple, Visibly Placed Signup Forms That Convert

Once you have a platform, you need to collect email addresses through signup forms. The best forms are simple and clear, asking only for essential information—usually just the email address and optionally a first name. Website pop ups are an effective method for capturing email addresses. Forms should be easy to find across your website, from your homepage and blog sidebar to your footer and contact page.

Placement and format matter: inline forms embedded within content work well for engaged readers, while slide-in forms or pop up forms can catch attention without being intrusive if timed properly. Mobile optimization is essential since over half of internet users browse on phones. Writing benefit-driven copy like “Get Weekly Marketing Tips” rather than generic “Subscribe” boosts motivation.

Key points for signup forms:

  • Place forms in multiple, strategic spots on your site

  • Keep forms short and mobile-friendly

  • Use persuasive, benefit-focused language

  • Experiment with pop-ups, slide-ins, and floating bars

Offer Valuable Lead Magnets to Encourage Signups

People won’t give up their email addresses without a good reason. That’s where lead magnets come in — irresistible freebies that solve a problem or provide clear value. Lead magnets can range from detailed ebooks, how-to guides, and checklists to exclusive webinars, discount coupons, or free trials.

Your lead magnet should be highly relevant to your target audience and easy to access immediately after signup. For instance, a fitness coach might offer a “7-Day Beginner Workout Plan,” while an online store could give a 10% off coupon on first purchase. This exchange of value makes visitors eager to join your list.

Popular lead magnet types include:

  • Downloadable ebooks and guides

  • Free ebook

  • Checklists, cheat sheets, or templates

  • Exclusive video content or mini-courses

  • Discounts, coupons, or free samples

  • Webinar access or live event invites

Build High-Converting Landing Pages Focused on Signups

While signup forms are embedded on your main site, a dedicated landing page serves as a strategic tool for promoting email subscriptions by giving visitors one clear action: subscribe. These pages are stripped of distractions, spotlighting your lead magnet or newsletter benefits with a compelling headline, persuasive copy, and a prominent signup form.

Good landing pages use social proof like testimonials or subscriber counts, clear CTAs (“Download Your Free Guide”), and are optimized for fast load times and mobile viewing. Driving traffic to these pages through social media, email signatures, and paid ads accelerates list growth.

Use Pop-Ups Wisely to Capture Attention Without Annoying Visitors

Pop-ups have a bad rap, but when used strategically, a pop-up form can dramatically increase signups. Exit-intent pop-ups that appear when someone tries to leave your site give one last chance to convert a visitor. Time-delayed pop-ups or scroll-triggered slide-ins catch engaged users without interrupting the experience.

The key is offering something valuable in the pop-up and making it easy to close. Avoid bombarding visitors with multiple pop-ups in one session to maintain goodwill.

Implement Double Opt-In for Quality and Compliance

Double opt-in means after someone signs up, they receive a confirmation email asking them to verify their subscription by clicking a link. This extra step ensures your list contains genuinely interested and valid email addresses, improving deliverability and engagement rates. It’s also essential for compliance with laws like GDPR, which require explicit consent.

Set up your email platform to send friendly confirmation emails explaining what subscribers will receive, building trust from the start.

Craft Strong Calls to Action (CTAs) That Motivate Signups

Your call to action (CTA) is a critical element for encouraging signups. Effective CTAs use action verbs like “Get,” “Download,” or “Join” combined with the value proposition. Instead of a bland “Subscribe,” try “Get Your Free Marketing Checklist.” Visually, your CTA buttons should stand out with contrasting colors and clear placement, ideally above the fold so users see them without scrolling.

Test different CTA texts, colors, and placements regularly to discover what drives the most signups.

Collect Emails Across Multiple Channels for Maximum Reach

Relying on your website alone limits growth. To accelerate building your list, capture emails wherever your audience spends time. Use social media accounts, such as bios, posts, stories, and paid ads, to promote your lead magnet and direct people to your landing page. Incorporate signup forms in your blog posts, during checkout, or even in offline events with QR codes linking to your signup.

The more touchpoints you create, the more opportunities for visitors to join your list.

Leverage Social Media and Partnerships to Expand Your Reach

Social media channels offer unique tools to grow your list, such as Facebook and Instagram Lead Ads, which collect email addresses inside the app without redirecting users. Promoting email lists and giveaways on these channels can effectively drive traffic to your landing pages and enhance brand awareness. Running contests or giveaways requiring an email signup can also create buzz and fast list growth.

Collaborating with complementary brands or influencers through co-branded content or referral campaigns exposes your signup offer to new, relevant audiences more likely to subscribe.

Use Webinars, Events, and Referral Programs to Grow Your List

Hosting webinars or live events attracts highly engaged prospects. Require registration via email, provide valuable content during the session, and follow up with tailored email sequences. This builds trust and encourages deeper connections. Additionally, implementing a referral program can significantly grow your email list by incentivizing existing subscribers to invite others.

Referral marketing encourages existing subscribers to share your newsletter with friends, often incentivized by exclusive content or discounts. This organic growth is powerful because new subscribers come pre-qualified by trusted recommendations.

Verification and Security: Protecting Your Email List

Verifying and securing your email list is essential to prevent spam and ensure that your emails reach genuinely interested subscribers. One powerful tool for achieving this is the double opt-in process. With double opt-in, after someone signs up, they receive a confirmation email asking them to verify their subscription by clicking a link. This extra step ensures that your list contains only those who are genuinely interested in your content, improving deliverability and engagement rates.

Email marketing software often includes features such as email verification and security measures to protect your email lists. Regularly cleaning and updating your email lists to remove inactive subscribers is also crucial. This practice helps prevent list fatigue and maintains a high level of engagement among your subscribers.

Using secure email marketing software and following best practices can help protect your email list and ensure compliance with anti-spam laws. By taking these steps, you can build a high-quality email list that supports your marketing efforts and drives long-term success.

Offline List Building: Exploring Non-Digital Opportunities

Offline list building can be an effective way to collect email addresses and build your email list, especially for brick and mortar stores or businesses that participate in in-person events. Collecting contact details at events, trade shows, or in-store promotions provides a valuable opportunity to engage with potential customers face-to-face and encourage them to join your email list.

Referral programs and loyalty programs are also excellent strategies for collecting email addresses. By offering incentives such as exclusive discounts or rewards, you can encourage your existing customers to refer friends and family, expanding your reach and growing your email list organically.

Partnering with other businesses or organizations can help you reach new audiences and collect email addresses. For example, co-hosting events or collaborating on promotions can introduce your brand to potential customers who are already interested in similar products or services.

Offline list building can be used in conjunction with online list building strategies to create a comprehensive marketing strategy. By combining both approaches, you can maximize your reach and ensure a steady flow of new subscribers to your email list.

Content Strategy: Engaging and Retaining Subscribers

Creating high-quality, engaging content is essential to retaining email subscribers and building a loyal customer base. Developing a content strategy that includes regular newsletters, exclusive discounts, and valuable content can keep your subscribers interested and engaged.

Email templates and email marketing software can help you create professional-looking emails and automate your email campaigns. These tools allow you to design visually appealing emails that reflect your brand and deliver your message effectively.

Personalized emails and targeted content can significantly increase engagement and conversion rates. By segmenting your email list based on subscriber interests or behaviors, you can send tailored messages that resonate with each group. This personalized approach makes your subscribers feel valued and understood, fostering a deeper connection with your brand.

Analyzing email metrics and adjusting your content strategy accordingly can help you optimize your email marketing campaigns and improve ROI. By regularly reviewing open rates, click-through rates, and other key metrics, you can identify what works and make data-driven decisions to enhance your email marketing efforts.

By focusing on creating valuable content and maintaining a consistent communication schedule, you can build a loyal subscriber base that supports your long-term business goals.

Engage and Nurture Your Subscribers for Long-Term Success

Once someone subscribes, your job is to keep them interested. Start with a welcome email series that sets expectations and delivers value immediately. Segment your list based on subscriber interests or behaviors to send targeted emails that feel personal, focusing particularly on the most engaged subscribers to maximize engagement rates and effectiveness.

Avoid over-emailing to reduce unsubscribes, but maintain consistent contact. Share tips, news, offers, and ask for feedback to create a two-way relationship that builds trust and encourages loyalty.

Track, Analyze, and Optimize Your Email List Growth

Regularly monitor key metrics like open rates, click-through rates, unsubscribe rates, and conversions to understand what resonates. Use A/B testing to experiment with subject lines, send times, and content formats. Cleaning out inactive subscribers protects your sender reputation and keeps your list engaged.

Optimization is a continuous cycle: measure results, adjust strategy, and watch your list grow smarter and stronger.

Use Post-Purchase Opportunities

One of the often-overlooked yet highly effective strategies to grow your email list is to capitalize on post-purchase moments to reach new customers. After a customer completes a purchase, their trust in your brand is at its highest. This presents a prime opportunity to encourage email sign-ups by placing opt-in forms on your order confirmation pages or including them in follow-up emails. Because customers have just engaged positively with your brand, they’re more likely to subscribe and continue receiving updates, promotions, and valuable content from you.

  • Adding opt-in checkboxes or signup prompts on order confirmation pages ensures you capture engaged customers immediately.

  • Including email signup requests in post-purchase follow-up emails provides a gentle, value-driven nudge without interrupting the buying experience.

  • This approach can turn one-time buyers into repeat customers and loyal subscribers, enhancing long-term engagement and lifetime value.

  • According to Omnisend, leveraging post-purchase moments for email capture significantly boosts subscriber quality and conversion rates.

Using these moments not only grows your list but also helps nurture a deeper relationship with your customers, ultimately supporting retention and brand loyalty.

How Can WeSupply Help Build Your Email List?

While WeSupply isn’t built as a traditional email list-building tool, it offers powerful touchpoints that naturally gather customer email addresses and support growth through seamless post-purchase interactions. By leveraging these moments, you can begin building your email list from the ground up—right after customers buy.

Combat inconvenience with proactivity & self service

Book a quick call with our experts to see how WeSupply can help you make returns easy for your customers with a beautiful, self-service solution that makes their experience easier while also providing new ways to lower costs and earn back revenue.

Key Features & Benefits:

Even without dedicated marketing tools, WeSupply provides the foundation you need to start building your list using natural, high-converting post-purchase moments.

Want to see how it works? Book a demo today and start growing your list with every order!

Real-World Examples of Email List Growth from Scratch

Online businesses like Headbanger Sports grew their lists by pairing targeted lead magnets with optimized pop-ups, increasing sales by 40% in months. ProBlogger converted readers with exclusive content and clear CTAs. Beauty brand Glossier leveraged social media and referral marketing to turn fans into subscribers, fueling rapid growth and high engagement.

Their successes highlight that building from zero is challenging but entirely achievable with the right approach.

Simplify Returns for Your Customers and Support Team

Book a quick call with our experts to see how WeSupply can help you: simplify the Return experience with just a few clicks, reduce customer service calls and manual processing, notify your customer about their refund, automate returns and reduce user error.

Final Thoughts: Your Roadmap to a Thriving Email List

Building your email list from scratch isn’t about shortcuts — it’s about creating value, trust, and multiple touchpoints that invite your ideal audience in. Focus on quality over quantity, nurture your subscribers, and continually refine your approach based on data.

By choosing the right tools, crafting compelling signup experiences, and staying consistent, you’ll create a direct, lasting connection with your customers that no social algorithm can replace.

Frequently Asked Questions

How long does it typically take to build a sizable email list from scratch?

Building an email list takes time and effort. With consistent promotion and valuable offers, you can see steady growth in a few months. Results vary by niche and strategy, so persistence and optimization are key.

What’s the best type of lead magnet to use for beginners?

Start with simple, actionable lead magnets like checklists or short guides that solve a specific problem. They’re easy to create and attract quick signups. Later, you can try ebooks or webinars for deeper engagement.

Should I use single opt-in or double opt-in for my email list?

Double opt-in is recommended for better list quality and compliance. It ensures subscribers really want your emails and improves deliverability. Single opt-in may boost numbers but risks more inactive or fake contacts.

Can WeSupply help me collect customer email addresses?

Yes. While WeSupply doesn’t offer a dedicated email collection feature, it automatically gathers customer email addresses as part of its core post-purchase workflows—like order confirmations, shipping updates, and return notifications—through checkout data or integrations with platforms like Shopify, Magento, and BigCommerce.

Can I use WeSupply to grow my SMS list too?

Yes, WeSupply offers an SMS opt-in on the Shopify Plus “Thank You” page, allowing customers to subscribe to updates and grow your SMS list post-purchase.

Does WeSupply have an Official Shopify App?

Yes. WeSupply has an Official Shopify App. You can download it and start integrating with your Shopify Store.

Does WeSupply have an official Magento extension?

Yes, WeSupply has an official extension for Magento. The WeSupply x Magento integration allows for automating order tracking experiences, reducing customer inquiries, automating shipping email and SMS notifications, and providing a fully branded order tracking experience

Does WeSupply have an official BigCommerce App?

Yes, WeSupply has an official BigCommerce App. You can integrate WeSupply with your BigCommerce store to improve your post-purchase customer experience.

Jump Ahead!

In this article you'll learn:

Learn How To Create Successful Post Purchase Email Campaigns

Build an effective post-purchase email flow that helps you increase customer satisfaction and drive revenue growth!

Related articles