The Customer Support Funnel for your Magento Store

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You’ve worked hard to create a positive and memorable online shopping experience for your customers, and now you have the opportunity to deliver your products right into their hands! But what can you do when something unexpected happens during the shipping process?

What is Post Purchase Behavior?

Post purchase behavior

What is Post Purchase Behavior, & Why Should You Care? Are you leaving money on the table by ignoring the post purchase behavior of your customers? Read on to find out.   By now, it is clear that the idea that “the sale ends with the sale” is no longer relevant, considering the current business […]

What is WISMO (Where is my order) ?

bear thinking about delivery

What is WISMO What is WISMO and why you should care Why are there delays in shipping my order? How to deal with shipping delays? Implementing a tracking solution to decrease WISMO Benefits of order tracking for WISMO Download Full Guide What is WISMO and why you should care The WISMO acronym stands for “Where […]

Post-Purchase Experience: 6 Ways to Earn Post-COVID Loyalty

Post-Purchase Experience: 6 Ways to Earn Post-COVID We discuss six ways you can use post-purchase techniques to delight new customers into becoming true brand enthusiasts. Learn what modern shoppers are looking for in a digital experience during the pandemic, and stay ahead of today’s rapidly changing retail landscape! Get a Free Demo You probably […]