The Customer Support Funnel for your Magento Store

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You’ve worked hard to create a positive and memorable online shopping experience for your customers, and now you have the opportunity to deliver your products right into their hands! But what can you do when something unexpected happens during the shipping process?

What is Post Purchase Behavior?

Post purchase behavior

What is Post Purchase Behavior, & Why Should You Care? Are you leaving money on the table by ignoring the post purchase behavior of your customers? Read on to find out.   By now, it is clear that the idea that “the sale ends with the sale” is no longer relevant, considering the current business […]

Intelligent Dispositions for Ecommerce Returns

Intelligent Dispositions for Ecommerce Returns “As ecommerce captures a growing share of all retail sales, omni-channel brands that have high return rates and high return handling costs find themselves in the unenviable position of seeing their marginal economics deteriorate, what I refer to as the ‘omnichannel migration dilemma’ as their online business grows,” Steve Dennis […]

Post-Purchase Experience: 6 Ways to Earn Post-COVID Loyalty

Post-Purchase Experience: 6 Ways to Earn Post-COVID We discuss six ways you can use post-purchase techniques to delight new customers into becoming true brand enthusiasts. Learn what modern shoppers are looking for in a digital experience during the pandemic, and stay ahead of today’s rapidly changing retail landscape! Get a Free Demo You probably […]