The Return Season is here! Retain over 40% of your returns as exchanges! - Learn More
    • Tracking & Notifications

      Boost customer experience and reduce support tickets

      Identify and Resolve Order Issues

      Realtime order and shipment tracking

      Delivery Notifications

      Proactive order and shipping notifications

      Increase Conversion Rate

      Predictive pre-purchase estimated delivery dates

      Branded Tracking

      Self-Serivce branded order tracking

      Reduce Operational Cost

      Effortless experience delivered

      Returns & Exchanges

      Make returns profitable and delight customers

      Flexible Return Policies

      Flexibility to define any return destinations & conditions

      Self-Service Returns

      Simplify returns for your customers and team

      Exchanges

      Incentivize exchanges over returns

      Automate Returns Management

      Returns management made easy for your team

      Returns Analytics

      Understand why your customers are returning

      In-Store and Curbside Pickup

      Unify the online and the in-store experience

      Curbside Pickup Check-in

      Hassle-free pickup experience for customers

      Pickup order management

      In-Store Dashboard to keep operations streamlined

      Unified Commerce

      In-Store and Online orders unified

      Store Locator

      Drive foot-traffic to your stores

  • Integrations
  • Customers
    • Help Center

      Find the answer to all your questions

      WeSupply FAQ

      Explore the most comon questions about WeSupply

      Post Purchase ROI Calculator

      Calculate the ROI that WeSupply can bring you

      FREE Website Review

      Request a no strings attached review of your current shopping experience and missed conversion opportunities

      Blog & Guides

      Read actionable articles on how to optimize your post-purchase experience and decrease support tickets

      Case Studies

      Get inspired by stories of how our customers implemented an effortless post-purchase experience

      Behind The Brand

      A Deep Dive into Top Companies' Order Tracking & Returns Strategy

      Pre-built Return Policies

      Wondering if WeSupply is a good fit for you? Read through our use cases to see how we can help you increase conversion & improve CX!

  • Pricing

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WeSupply Sub-processors

WeSupply and its group companies use sub-processors to assist them in connection with the Services (as described in the Terms of service). These third party sub-processors include:
Sub-processorSubject MatterPurpose / Nature of processingData centers
Amazon Webservices, Inc.Cloud Service ProviderCloud infrastructure provider for WeSupply, where all SaaS applications are hosted. Almost all data stored, processed and transmitted through WeSupply’s product resides on Amazon Web Services data centers.US
SendGrid, Inc.SMTP ProviderSMTP for sending emails to merchants and end customers. Mail servers are provided by SendGrid to deliver emails from the product.US
Mailgun, Inc.SMTP ProviderSMTP for sending emails to merchants and end customers. Mail servers are provided by Mailgun to deliver emails from the product.US
Chargebee Inc.Card vault and payment gatewayFor connecting to certain payment gateways and processing payments through those gateways; Cards will also be stored in WeSupply for transactions processed through those gateways.US
SentryError monitoring platformError monitoring tool that helps WeSupply to discover, triage, and prioritize errors in real-time.US
Google CloudFraud prevention platformGoogle recaptcha is used as a fraud prevention tool in checkout, portal and components.US
HubSpotCRM for sales, support and marketing activitiesWeSupply is using HubSpot to keep a log of all customers and customer communicationsUS
TwilioCommunications ProviderSMS system (if user using SMS)US
ZoomVideo Chat communications tool (internal and external)Used for Demo, Onboarding, Customer Account Reviews as well as internal communicationsUS

Group Sub-processors:

The following are group members of WeSupply LLC., these entities function as sub-processors as well with one or more entities providing support and maintenance.

Group Companies:

WeltPixel SRL – Romania