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Return Policy: Returned Sale products to be shipped directly to an Outlet Store

Manage returned sale items efficiently by shipping them directly to outlet stores, optimizing inventory redistribution.

Use Case

  • Enterprise Returns
  • Revenue Retention
  • Workflow Automation

Common Vertical

  • Fashion
  • Consumer Electronics
  • B2B
Returned Sale products be shipped directly to an Outlet Store 1
Returned Sale products be shipped directly to an Outlet Store 1
Returned Sale products be shipped directly to an Outlet Store 1

Overview - Maximizing Value from E-commerce Returns Through Outlet Shipping

  • Introduction: In the world of e-commerce, returns are inevitable. But what if you could turn returns into an opportunity to recapture value? By shipping returned sale items directly to an outlet store, you can do just that.
  • Challenges: Typically, returned items, especially those that are heavily discounted or out of season, end up in recycling facilities or donation centers, leading to potential loss of revenue.
  • Common Mistakes: Store owners often overlook the chance to recover value from returned items that are no longer in pristine condition or are out of style.
  • Missed Opportunities: By not redirecting these items to outlets or liquidation stores, businesses miss out on the chance to sell these products at a reduced cost, which can still be profitable.
  • Solution: Implement a system that identifies returned sale items based on specific criteria, such as discount value or final sale status, and directs them to outlet locations for liquidation.
  • Importance (ROI): This strategy can help recoup some of the product’s value, even if it’s sold at a significant discount. It prevents total loss from returns and keeps inventory moving, which is crucial for maintaining a healthy cash flow and profitability.

Setup in Backend - How We Achieve It?

  • Criteria Configuration: Set up parameters to identify which returned items should be shipped to outlets, such as a discount threshold (e.g., greater than 20%) or product attributes indicating final sale status.
  • Routing Logic: Create a system that automatically routes qualifying returned items to designated outlet stores or liquidation centers for resale.

The Customer Experience - What We Will Achieve

  • Transparent Process: Customers understand that returned sale items may be redirected to outlets, setting clear expectations.
  • Value Proposition: Customers can access discounted products at outlet locations, offering them continued value and options for bargain shopping.


Q1: How does the system determine which returned items are sent to outlets?

A1: The system uses predefined criteria, such as the level of discount or final sale status, to automatically identify and route items to outlets.

Q2: What happens to returned items that do not meet the criteria for outlet shipping?

A2: Items that do not meet the criteria will be processed according to the standard returns policy, which may include restocking, recycling, or donation.

Q3: Will shipping returned items to an outlet affect my return policy?

A3: No, it will not affect your return policy. This system is designed to optimize the post-return process and maximize value recovery.

Q4: Can I customize the criteria for which items are sent to the outlet?

A4: Yes, the criteria are fully customizable to align with your business needs and return policies.

See what WeSupply Labs can do for you!

Our shipping and returns experts will guide you through the product and analyze how WeSupply best fits your eCommerce needs.