Boost customer experience and reduce support tickets
Realtime order and shipment tracking
Proactive order and shipping notifications
Predictive pre-purchase estimated delivery dates
Self-Serivce branded order tracking
Effortless experience delivered
Make returns profitable and delight customers
Flexibility to define any return destinations & conditions
Simplify returns for your customers and team
Incentivize exchanges over returns
Returns management made easy for your team
Understand why your customers are returning
Unify the online and the in-store experience
Hassle-free pickup experience for customers
In-Store Dashboard to keep operations streamlined
In-Store and Online orders unified
Drive foot-traffic to your stores
Boost customer experience and reduce support tickets
Realtime order and shipment tracking
Proactive order and shipping notifications
Predictive pre-purchase estimated delivery dates
Self-Serivce branded order tracking
Effortless experience delivered
Make returns profitable and delight customers
Flexibility to define any return destinations & conditions
Simplify returns for your customers and team
Incentivize exchanges over returns
Returns management made easy for your team
Understand why your customers are returning
Unify the online and the in-store experience
Hassle-free pickup experience for customers
In-Store Dashboard to keep operations streamlined
In-Store and Online orders unified
Drive foot-traffic to your stores
Find the answer to all your questions
Explore the most comon questions about WeSupply
Calculate the ROI that WeSupply can bring you
Request a no strings attached review of your current shopping experience and missed conversion opportunities
Take a step by step trip through our functionality to see how we can improve your ecommerce processes.
Read actionable articles on how to optimize your post-purchase experience and decrease support tickets
Get inspired by stories of how our customers implemented an effortless post-purchase experience
A Deep Dive into Top Companies' Order Tracking & Returns Strategy
Wondering if WeSupply is a good fit for you? Read through our use cases to see how we can help you increase conversion & improve CX!
→ Customer Surveys
→ Visibility into both In-Store and Online Orders
→ Create loyalty through convenience
→ A true omnichannel experience
→ Buy in Store, Return Online
In-Store Pickup is the most convenient and profitable channel in retail. Make shopping more convenient for customers by offering in-store pickup options. Optimize store operations and reduce pickup times.
✅ Automate pickup notifications and reminders
✅ Reduce orders that are not picked up
✅ Effortlessly enable BOPIS and Curbside
✅ Dashboard to easily manage pickup orders
✅ Automated curbside and BOPIS experience
Curbside check-in is a convenient way to check in when your customers arrive at the store. Helps you collect all the necessary information to streamline the process for both your customer and store associate.
✅ Provide store directions and parking instructions
✅ Eliminate clogged phone lines
✅ Capture vehicle information (make, model, type, color)
✅ Gather all the information needed for the store associate
✅ Realtime view of when the customers arrive and wait times
✅ Provide expected wait time
Customer experience should always take precedence. Recognize what your customers are dealing with at the Curbside or when they order for In-Store pickup, and gathering their suggestions is key to progress. Loyalty increases and they will continue shopping with you when they feel involved in the process.
Processing time analysis by store
Curbside wait time analysis
Store Experience Survey