We analyzed the Product Page and looked at the following elements that we considered important.

Product Page

Calculating...
Poor
Mediocre
Decent
Good

Shipping & Pickup

We analyzed the Shipping & Pickup experience and looked at the following elements that we considered important.

Shipping & Pickup

Calculating...
Poor
Mediocre
Decent
Good

Order Tracking

We analyzed the Tracking Page and looked at the following elements that we considered important.

Order Tracking

Calculating...
Poor
Mediocre
Decent
Good

Returns & Exchanges

We analyzed the Returns process and looked at the following elements that we considered important.

Returns & Exchanges

Calculating...
Poor
Mediocre
Decent
Good

Conclusions for the Shipping & Returns Experience Benchmark

Our analysis found that the Shipping & Returns experience on the website was

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