Boost customer experience and reduce support tickets
Realtime order and shipment tracking
Proactive order and shipping notifications
Predictive pre-purchase estimated delivery dates
Self-Serivce branded order tracking
Effortless experience delivered
Make returns profitable and delight customers
Flexibility to define any return destinations & conditions
Simplify returns for your customers and team
Incentivize exchanges over returns
Returns management made easy for your team
Understand why your customers are returning
Unify the online and the in-store experience
Hassle-free pickup experience for customers
In-Store Dashboard to keep operations streamlined
In-Store and Online orders unified
Drive foot-traffic to your stores
Boost customer experience and reduce support tickets
Realtime order and shipment tracking
Proactive order and shipping notifications
Predictive pre-purchase estimated delivery dates
Self-Serivce branded order tracking
Effortless experience delivered
Make returns profitable and delight customers
Flexibility to define any return destinations & conditions
Simplify returns for your customers and team
Incentivize exchanges over returns
Returns management made easy for your team
Understand why your customers are returning
Unify the online and the in-store experience
Hassle-free pickup experience for customers
In-Store Dashboard to keep operations streamlined
In-Store and Online orders unified
Drive foot-traffic to your stores
Find the answer to all your questions
Explore the most comon questions about WeSupply
Calculate the ROI that WeSupply can bring you
Request a no strings attached review of your current shopping experience and missed conversion opportunities
Take a step by step trip through our functionality to see how we can improve your ecommerce processes.
Read actionable articles on how to optimize your post-purchase experience and decrease support tickets
Get inspired by stories of how our customers implemented an effortless post-purchase experience
A Deep Dive into Top Companies' Order Tracking & Returns Strategy
Wondering if WeSupply is a good fit for you? Read through our use cases to see how we can help you increase conversion & improve CX!
Sub-processor | Subject Matter | Purpose / Nature of processing | Data centers |
Amazon Webservices, Inc. | Cloud Service Provider | Cloud infrastructure provider for WeSupply, where all SaaS applications are hosted. Almost all data stored, processed and transmitted through WeSupply’s product resides on Amazon Web Services data centers. | US |
SendGrid, Inc. | SMTP Provider | SMTP for sending emails to merchants and end customers. Mail servers are provided by SendGrid to deliver emails from the product. | US |
Mailgun, Inc. | SMTP Provider | SMTP for sending emails to merchants and end customers. Mail servers are provided by Mailgun to deliver emails from the product. | US |
Chargebee Inc. | Card vault and payment gateway | For connecting to certain payment gateways and processing payments through those gateways; Cards will also be stored in WeSupply for transactions processed through those gateways. | US |
Sentry | Error monitoring platform | Error monitoring tool that helps WeSupply to discover, triage, and prioritize errors in real-time. | US |
Google Cloud | Fraud prevention platform | Google recaptcha is used as a fraud prevention tool in checkout, portal and components. | US |
HubSpot | CRM for sales, support and marketing activities | WeSupply is using HubSpot to keep a log of all customers and customer communications | US |
Twilio | Communications Provider | SMS system (if user using SMS) | US |
Zoom | Video Chat communications tool (internal and external) | Used for Demo, Onboarding, Customer Account Reviews as well as internal communications | US |
Group Sub-processors:
The following are group members of WeSupply LLC., these entities function as sub-processors as well with one or more entities providing support and maintenance.
Group Companies:
WeltPixel SRL – Romania