Delivery Notifications
# Seamless Customer Engagement Delivery Notifications. Use notifications to proactively notify your customers with the latest status of their order, before they reach out to
Boost customer experience and reduce support tickets
Realtime order and shipment tracking
Proactive order and shipping notifications
Predictive pre-purchase estimated delivery dates
Self-Serivce branded order tracking
Effortless experience delivered
Make returns profitable and delight customers
Flexibility to define any return destinations & conditions
Simplify returns for your customers and team
Incentivize exchanges over returns
Returns management made easy for your team
Understand why your customers are returning
Unify the online and the in-store experience
Hassle-free pickup experience for customers
In-Store Dashboard to keep operations streamlined
In-Store and Online orders unified
Drive foot-traffic to your stores
Boost customer experience and reduce support tickets
Realtime order and shipment tracking
Proactive order and shipping notifications
Predictive pre-purchase estimated delivery dates
Self-Serivce branded order tracking
Effortless experience delivered
Make returns profitable and delight customers
Flexibility to define any return destinations & conditions
Simplify returns for your customers and team
Incentivize exchanges over returns
Returns management made easy for your team
Understand why your customers are returning
Unify the online and the in-store experience
Hassle-free pickup experience for customers
In-Store Dashboard to keep operations streamlined
In-Store and Online orders unified
Drive foot-traffic to your stores
Find the answer to all your questions
Explore the most comon questions about WeSupply
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Take a step by step trip through our functionality to see how we can improve your ecommerce processes.
Read actionable articles on how to optimize your post-purchase experience and decrease support tickets
Get inspired by stories of how our customers implemented an effortless post-purchase experience
A Deep Dive into Top Companies' Order Tracking & Returns Strategy
Wondering if WeSupply is a good fit for you? Read through our use cases to see how we can help you increase conversion & improve CX!
Want to grow your eCommerce Shopify store? We’ve compiled a list of 10 essential apps you need this year to successfully scale your business, so keep reading!
Choosing the right tools in your eCommerce business journey is a must, whether we’re talking marketing apps or shipping and delivery apps, and so on.
Think of these apps as your long-term companions that will help you navigate the toughest challenges thrown at you, especially in this unfavorable business climate. Your allies can make a significant difference, so choose the ones that bring you the highest return if you want to see your online store grow.
2022 was a complicated year in terms of supply chain and logistics costs, and who knows what 2023 will bring? We’re only a few weeks in, and things can go from good to terrible in the blink of an eye.
This is why getting the right Shopify apps for your eCommerce store should be a priority for you, whether you’re looking for a free Shopify app to boost your overall efforts or paid app that enables you to save up time, energy, and money in the long run.
Speaking of saving time, we’ve created a list for you that contains a variety of must-have tools that you can get from the Shopify App Store to kickstart your new business or revive an existing one, impress new customers, and nurture your existing customers.
Let the show begin!
MLV Auto Currency Switcher helps eCommerce stores with their international sales.
If you’ve been going local and you’re now looking for ways to expand to other countries as well, this app enables you to display product prices in the currency of your customers through automatic geolocation-based country detection.
You don’t even have to trust us, the app speaks for itself— it has an overall rating on the Shopify App Store is 4.8/5 at the time of writing this article, with a total of 5328 reviews. Pretty convincing, isn’t it?
When it comes to useful Shopify apps, this one is definitely a must-have for businesses targeting customers overseas!
It works great with dropshipping and international eCommerce Shopify brands, offering store owners more freedom to grow their businesses overseas.
MLV Auto Currency Switcher helps save time by automating the task of converting currency to encourage purchases from international customers and reduce cart abandonment due to lack of transparency and shopper anxiety.
What are the features that swept us off our feet?
A free plan comes with limited functionality, whereas the paid Pro Plan comes with a 15-day free trial and costs $9.95 per month after the trial expires.
Try before you buy— no credit card is required, fortunately, and you have the opportunity to cancel anytime. They even have a 100% money-back guarantee policy, so why not try it out?
Don’t you just love it when you’ve got a product in mind and the shopping app recommends it so you won’t have to manually search for it?
Wiser enables Shopify brands to increase customer retention through AI-powered product recommendations.
What happens exactly? The algorithms look at the purchase history and visited product pages to determine which offers will help you drive sales and increase the number of repeat customers.
Wiser’s AI-based recommendations aim to display the most relevant recommendations as inspired by each user’s behavior to ultimately boost sales and engagement. How?
The app tracks the moves of your website visitors and looks at in-depth analytics to predict the best products for future purchases. Moreover, you get to better understand the customer journey by looking at browsing sequences and sessions.
This way, you can recommend related products, best sellers, recently viewed products, trending items, and products from the “You May Also Like” category.
If you want to get a taste of the app with its full features, you get a 14-day free trial.
If you’re satisfied with the Free Forever Plan, you can display recently viewed products and new arrivals, while enjoying comprehensive analytics, useful customizations, and live chat app support— all of these for free!
Next up we have the Early Startup Plan ($49/month) that includes everything from the above and some other perks to help you jump-start the growth of your online store, including, advanced related products, email and live chat support, and several must-have integrations.
Not enough? There’s the Premium Plan ($299/month) that comes with AI-powered recommendations, product bundles, email recommendations and smart upsell popups!
At last, the Enterprise Plans ($999/month) covers all Premium Plan features and comes with additional checkout page recommendations, “Thank You” page Recommendations, Smart Cart Drawer Upsell, and a dedicated success manager to help you stay on the right track.
WeSupply is the complete order tracking and returns management solution you need, but why? What makes this the perfect choice for your Shopify store?
It’s simple, but also complex— it has all the functionalities you’re ever going to need at a reasonable price.
Who wouldn’t like to have all tools under one roof when it comes to order tracking and returns management? Attracting customers is already challenging enough, but you can nail the post-purchase experience with less effort while improving your processes for the future.
WeSupply comes with key features such as branded tracking pages that can be fully customized. You can opt to personalize the tracking page with no-code design elements or go for HTML and CSS customization if you strive for a premium, branded post-purchase experience.
By letting customers know the whereabouts of their packages at all times, you can reduce WISMO (“Where Is My Order?”) queries and monitor orders across multiple channels for increased efficiency and improved performance.
In fact, all shipments (packages) associated with one order can be viewed on the Order Tracking Page. and you can filter orders and shipments to identify stalled packages, unfulfilled orders, delivery attempts, delayed orders. Everything you need in one place!
Manage returns, exchanges, and refunds effectively with features such as Return Policy Enforcer and Partial Refunds, and skip the return shipping label in box— QR code returns are more effective, and they’re here to stay.
With ongoing developer support, WeSupply manages to fully resolve over 50 eCommerce return use cases. Learn more about Shopify Returns here and see how WeSupply can help!
What if a customer wants to return a customized product that cannot be resold? What if you need to charge the customer with a restocking fee? And how about products on final sale?
No matter the case, we’ve got you covered.
You get to save time on support tickets by providing customers with detailed updates on the status of their orders and proactive notifications and removing the extra pressure from your customer support team— let your staff focus on what matters the most.
“As a lean company, WeSupply has saved us ~ 20% of workload capacity related to the post purchase experience, allowing us to leverage our team and providing a seamless purchase experience to our customers.” — Taylor Borde, Shop Zavi
WeSupply connects you with over 1000 couriers worldwide. And that’s a lot.
As a new store owner or a small business at the beginning of the journey, trying out an app before proceeding with an investment is key.
This is why we offer a 14-day free trial for our paid plan and a free plan to lend you the helping hand your need on your mission to grow your eCommerce business.
The Free Plan gives you unlimited shipments per month, proactive email notifications, Branded Tracking Page, and the Zendesk Integration.
The Grow Plan ($75/month, $0.03 per extra shipment) includes all of the above and SMS notifications (customers are always “on that phone”), order delay notifications, self-service returns management portal, and instant exchanges.
The Enterprise Plan ($750/month, $0.03 per extra shipment) covers all other features and adds ERP Integrations (Netsuite and Celigo), custom integrations, and a dedicated support specialist!
An Offer You Can't Refuse!
DSers is a product-hunting app for dropshippers who wants to carefully curate the items they’re going to sell to make sure satisfied customers keep coming back to their online store.
With a rating of 4.9/5 at the time of writing this article and a total of 8339 reviews, DSers is the tool you need to make the most out of your dropshipping product-hunting— no compromises.
So what makes DSers stand out? Among the main features that prove worth the money, we have the following:
Exclusive access to whitelist AliExpress suppliers
Ability to place 100s of orders in a minute
Manage multiple Shopify stores in one account
Option to create Bundles and BOGO offers
Functions to create special deals for your customers
Ability to set country-specific suppliers
It comes in three sizes: the Basic plan (free), the Advanced Plan ($19.90/month), and the Pro Plan ($49.90/month).
The Basic plan comes with basic mapping, bulk orders, and the ability to manage 3 stores and up to 3k products.
The Advanced plan includes all Basic features and supports 10 stores or up to 20k products.
Last but not least, the Pro plan allows you to manage up to 25 stores and 75k products.
Shogun enables eCommerce store owners to create branded, fully-customizable landing pages for their business to engage customers and, ultimately, drive more sales.
A website without branding is like a book without a cover. Yes, sure, you don’t judge a book by its cover, but you still need it to figure out what you’ve got on your hands. If not, you’ll be confused and most like you’re going to put it back on the shelf.
The same goes for your website visitors, and Shogun is here to help.
Why is Shogun a great choice for building landing pages?
It comes with a full website elements library, drag and drop layout control, and a variety of enterprise options to help businesses make the most out of their website.
The website elements include video background, carousels, icons, buttons, custom HTML and CSS, tables, sections, and much more!
And, as part of their enterprise package, we have features like A/B Testing, multi-store synchronization, and dedicated account management.
The app comes with a 10-day free trial, so you don’t have to feel pressured, and four plans that cater to a wide audience, starting at $39 per month (25 pages) and going up to $299 each month— this one is for some heavy work, including 500 pages.
So which one is it going to be?
Printful comes as a powerful print-on-demand dropshipping supplier that facilitates the fulfillment of personalized orders for Shopify store owners. Why blend in when you can stand out with custom-made and branded high-quality products?
Besides, this app has a rating of 4.5/5 and a total of 3678 reviews on the Shopify App Store at the time of writing this article. Pretty awesome, right?
What makes Printful the right choice for you?
For instance, you can choose from a variety of premium products ranging from apparel items all the way to home and lifestyle products.
Besides, with Printful you’ll be in control of your finances. You don’t have to pay upfront, and you get to decide how much you’ll make from each sale. The key is that they only charge you for production costs, enabling you to set your own retail price.
Other winning features include the built-in tools that help you create designs, product mockups, and even your brand elements (like a logo if you haven’t settled on one yet), the ability for customers to personalize products as well, and the branded packages that enable you to increase brand recognition.
The good news is that the free plan already comes with over 320 premium products you can customize and free shipping on sample orders.
If you’re also looking for features such as a Custom Mockup Maker and Background Removal Tool, the Plus Plan is surely something you should consider. It costs $9/month or $8.25/month if billed at $99 once per year.
There’s also a Pro Plan for those who want to go the extra mile and access free premium stock images, free embroidery file digitization, and a useful tool like Promo Maker that enables you to create ads and social media posts, and it only costs $49/month, or $44.92/month if billed annually at $539.
Sufio is another must-have on our list here. Why?
The answer is a no-brainer. Being able to create professional digital invoices with little to no effort at all does wonders to your overall performance. It’s like running half a marathon with a huge backpack on and then finally throwing it on the ground. The feeling of relief is extraordinary, and so it feels when you’re automating your invoices.
This app enables you to take actions in bulk, making it great for B2B operations. You can easily capture and validate VAT numbers (or GST numbers, etc.) from your business clients and automatically set EU businesses as tax-exempt
.
Sufio also supports multiple currencies and languages and helps create law-compliant documentation, such as tax invoices, VAT invoices, proforma invoices, receipts, credit notes packing slips, and event business proposals and quotes.
Not sure if Sufio is the right choice for your business? Start with their 14-day free trial!
Then you can choose one of the four available plans: from Basic ($19/month) to Standard ($49/month), Premium ($129/month), all the way to Enterprise ($499/month), especially if you’re a Shopify Plus store owner.
One type of social proof to rule them all— user-generated content!
It comes as no surprise that word-of-mouth marketing is particularly effective. After all, we’ve all made purchases because someone close to us recommended a product or service.
The Tagembed app for social media will help you drive customer loyalty by enabling you to connect social media feeds to your website and showcase content that converts!
This app will help you add your social media feeds from Instagram, Facebook, YouTube Video Gallery, TikTok, and more to your website in order to showcase social proof on your Shopify store. Besides, it also includes user-generated content such as Google reviews, Facebook reviews, Yelp Reviews to boost credibility.
You’ll be able to work with multiple networks, to get social media content in different formats directly on your website. You can curate all content with the Advanced Moderation feature that helps filter unwanted content before adding it to your website.
Moreover, the Tagembed app is fully-packed with features such as:
Tagembed comes in three plans: Lite, Basic, and Pro.
The Lite Plan allows you to connect 1 feed, 5 sources, syncing automatically twice a day. You can choose from 10+ themes and layouts that you can personalize and filter. The downside is that you won’t be getting custom CSS and you’ll be stuck with the Tagembed Branding.
However, things are looking brighter for the Basic Plan ($11/month, or $9/month billed at $108 once per year), which allows 2 feeds, 15+ sources, auto-sync every two hours, and it’s entirely ad-free.
Last but certainly not least, the Pro Plan ($24/month, or $19/month billed at $228 once per year) comes with 4 feeds, 15+ sources, auto-sync every 30 minutes, and * drumrolls * custom CSS for full personalization.
UpPromote is here to make affiliate marketing easier for Shopify brands that are looking for new and effective ways to scale their businesses and drive more sales in the long run.
This will help you generate sales in the future, improve your other marketing strategies with the data collected through your referral programs, and connect with your existing customers on a deeper level with loyalty rewards.
Having a referral program in place can be truly advantageous for your business.
Think of it this way: you get more customers and your existing ones will get rewarded for their loyalty. How cool is that?
Besides, referral sales are a great way to build trust-based customer relationships and increase the customer lifetime value. Through something as simple as affiliate marketing you can go a long way!
So how does UpPromote work?
UpPromote provides a registration form for your brand ambassador or affiliate to join your affiliate program. After that, they’re given a link or coupon code that they can use to promote your products on different channels, and they receive commissions based on performance.
Besides, UpPromote also helps with:
Again, it comes with a 14-day free trial to give you a taste of what you could be getting from their paid plans.
However, you can also choose the Free Plan that covers unlimited affiliates, enables you to approve or reject 200 referral orders each month, offer product commissions, use email templates, get access to analytics and live chat support 24/7. Quite convenient, isn’t it?
You can also choose their Grow Affiliate Plan ($21.99 paid monthly) that allows you to approve or deny 300 referral orders on a monthly basis, provide store credit and chat in-app with affiliates.
Yotpo is the perfect marketing automation app for Shopify brands and their eCommerce marketers. It enables you to collect product reviews, photo and video reviews, site reviews, and ratings.
In terms of SMS and email marketing apps, this one surely stands out by enabling you to send out review requests to give your overall marketing strategy a boost.
So why Yotpo? This app helps Shopify brands:
Bonus: Yotpo will flag negative reviews that require your attention!
What else could you be possibly asking for?
Focused on helping you grow your business, this app comes with a free that provides 200 extra orders for your 1st month and up to 50 monthly orders and includes main features such as on-site widgets and reviews moderation.
Next up with have the Growth 50 Plan ($15/month) that comes with additional features like photo and video reviews to drive engagement, rich snippets for higher click-through rates, and live chat support for convenience.
The Growth 100 ($24/month) offers pretty much the same functionalities as the previous one, except that it allows 100 monthly orders, double the number of orders at less than twice the price.
The final plan, Growth 250 ($49/month) is everything above but allows 250 orders for the most ambitious ones.
Choosing the best Shopify apps for your eCommerce store doesn’t have to take up too much of your precious time. In fact, it should enable you to improve performance long-term.
The apps we’ve curated are a selection of essential tools that can take your business from struggling to grow to a revenue and customer retention machine. By implementing such tools, you can attract new visitors and even turn them into loyal customers. All it takes is a bit of initiative, a results-driven strategy, and you’re good to go!
Want to learn more about WeSupply? Check out our demos to convince yourself of the benefits we bring to the table!
Learn how automated returns
work in WeSupply!
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# Seamless Customer Engagement Delivery Notifications. Use notifications to proactively notify your customers with the latest status of their order, before they reach out to
Branded Tracking Page. # Centralized Order Management Keep customers engaged, create a consistent brand experience, and reduce support calls with branded order and return
# Communication Management Solution Buy Online Pickup In Store & Curbside Pickup. Connect To Your eCommerce, ERP & POS To Enable Seamless, Automated Communication. Start
# Centralized Order Management Ecommerce Order Tracking. Ecommerce order tracking for your online store: A better way to organize, automate & improve your eCommerce operations.
Ecommerce Returns and Exchanges Self-Service eCommerce Returns Center. The self-service eCommerce returns solution that makes reverse logistics profitable for your eCommerce business. Get Started Work
# Convert and Drive Revenue Estimated Delivery Dates. Display Estimated Delivery Dates to Set the Appropriate Expectations from the Start & Boost Conversion. Start your
Logistics Analytics Made Easy. # Action-Oriented Insights Use logistics analytics to your advantage! Our dashboard shows you in real-time the status of all your shipments