👋 WeSupply fully resolves over 50 types of return use cases.

We help retailers create an effortless post-purchase experience that drives revenue and loyalty.

  1. Cost of the return is higher then the product price
  2. Selling medication, food/baverage products that nobody wants back
  3. Customized products that cannot be resold
  4. Downloadable products that do not need to be sent back just refunded
  5. Damaged products during transportation or defective
  6. if the product is a specific brand, do not allow return
  7. if the product has a specific attribute/tag have a different return window
  8. if the product is customized do not allow return
  9. if the product has the attribute/tag final sale do not allow return
  10. if the product has a specific attribute/tag return to a different location
  11. if the product is attributes/tagged as dropship return to the dropshipped
  12. if the product has the attribute accessory charge for return fees
  13. if the product is attributed/tagged as electronic set 14 day return policy vs 30 day default
  14. if the product has a specific attribute/tag, the customer can simply keep the item, no return is necessary to issue a refund
  15. if the product SKU is ""ABC"" set a specific outcome (non-returnable, diffrent return policy, require authorization, return to a different location)
  16. if the product is a specific SKU, charge a restocking fee
  17. if the product is parishable, send photo proof of being discarded or destroyed
  18. if the product SKU is ""ABC"" only allow in-store return
  19. if the product SKU is ""ABC"" issue store credit or gift card
  20. it the prodcut SKU is ""ABC"" return it to the recycling center, no in-store returns are allowed"
  21. Basically create any outcome based on a specific attribute/tag"

Can I setup returns without requiring the product to be shipped back?

Yes! In some cases returning the products is not necessary to get a refund, for example if you are selling food & beverage, low margin products, or is a product is damaged, you can simply setup a return logic that will not require the customer to return the product but they will still be able to get a refund.

Can I setup returns without requiring the product to be shipped back?

Yes! In some cases returning the products is not necessary to get a refund, for example if you are selling food & beverage, low margin products, or is a product is damaged, you can simply setup a return logic that will not require the customer to return the product but they will still be able to get a refund.

Can I setup returns without requiring the product to be shipped back?

Yes! In some cases returning the products is not necessary to get a refund, for example if you are selling food & beverage, low margin products, or is a product is damaged, you can simply setup a return logic that will not require the customer to return the product but they will still be able to get a refund.

Can I setup returns without requiring the product to be shipped back?

Yes! In some cases returning the products is not necessary to get a refund, for example if you are selling food & beverage, low margin products, or is a product is damaged, you can simply setup a return logic that will not require the customer to return the product but they will still be able to get a refund.

Can I setup returns without requiring the product to be shipped back?

Yes! In some cases returning the products is not necessary to get a refund, for example if you are selling food & beverage, low margin products, or is a product is damaged, you can simply setup a return logic that will not require the customer to return the product but they will still be able to get a refund.

Can I setup returns without requiring the product to be shipped back?

Yes! In some cases returning the products is not necessary to get a refund, for example if you are selling food & beverage, low margin products, or is a product is damaged, you can simply setup a return logic that will not require the customer to return the product but they will still be able to get a refund.