Survey & Customer Feedback –
Link Products to your WebStore –
Product Recommendations –
Store Details –
Product Reviews –
Easy Returns –
Easy Order Check –
Beautiful Responsive Design –
Drive revenue with upsells from web –
Re-engage with customers –
Proof of Purchase –
Web + Store orders in 1 place –
Automate Curbside Pickup Communications – Manage automatically all your curbside pickup notifications by offering clear instructions of when the products are ready for pickup and when the customer arrives at the store. Empower your store associates with detailed information about the customer’s vehicle to minimize wait time and increase efficiency.
Curbside Pickup experience that drives repeat purchases – Customers don’t want to wait in front of your store or call the store to explain how to be found. Our solution offers a seamless, check-in experience that is simple and engaging , resulting in increased customer satisfaction.
Statistics show that approximately 90 percent of paper receipts end up in the trash can. Most people part ways with their receipts shortly after collection, and many others can’t remember where they kept it if they did at all. However, situations arise where you need a receipt as proof of purchase for warranty claims and returns, tax deductions, personal expense tracking and business expense reporting. In these situations, failure to produce your receipts may lead to significant financial loss or disciplinary action in the case of a tax or office-related expenses. People lose their paper receipts for several reasons, which include:
In store returns are a big advantage over your online-only competition, with 62% of shoppers more likely to shop if they can return to a brick and mortar location. Getting them through your doors also offers you a great opportunity to delight them with your latest products and promotions, increasing the chance they’ll purchase with you again.
Streamline this process by offering:
An easy and convenient way to accept returns and exchanges from in-store purchases will improve customer loyalty and unify the experience.
With our powerful API, we easily integrate with your ERP, OMS and POS system, import all store orders and provide the customer a simple serf-service return process.
Beautifully designed digital receipts – on brand with your ecommerce transactional emails. Feature new product, sales and promotions to create a unified brand experience that generates loyalty and drives additional sales.
Decrease Customer Service questions – FAQ’s and link them directly to your Return and Exchange Portal.
Survey your customer – for CSAT and NPS to get a better understanding of how your team is doing in stores.
Easy Order Lookup – a centralized location for all your In-Store and Online orders.